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India Deputy Manager - QA

21004653 Requisition #
Equal Opportunity Employer: Minority/Female/Disability/Veteran

Waste Management (WM), a Fortune 250 company, is the leading provider of comprehensive waste and environmental services in North America. We are strongly committed to a foundation of operating excellence, professionalism and financial strength. WM serves nearly 25 million customers in residential, commercial, industrial and municipal markets throughout North America through a network of collection operations, transfer stations, landfills, recycling facilities and waste-based energy production projects.

I.  Job Summary

Oversees and provides technical guidance to the QA Staff in the analysis, design, testing, and deployment of all applications. Maintains ultimate responsibility for assuring that all products are defect free and compliant with technical specifications.


II.  Duties and Responsibilities include the following.  To perform this job successfully, an individual must be able to perform each duty satisfactorily.  Other ancillary duties may be assigned. 


  • Provides necessary definition, development and deployment of the product/application quality assurance strategy, addressing all phases of product /application development.
  • Directly supervises Quality Assurance Team Lead, Quality Assurance Engineers and Testers including the preparation and delivery of staff performance evaluations and career development activities.
  • Manages department and overall expectations pertaining to setting accurate schedules, costs and resources.
  • Identify Bugs and Issues.
  • Manage Testing Schedules
  • Coordinates Bug fixes with Development Teams
  • Ensures delivery against QA department goals and objectives, i.e. meeting commitments and coordinating overall quality assurance schedule
  • Develop and manage quality assurance metrics for performance improvement of all teams.
  • Implements ongoing quality improvement processes working with interdepartmental teams.




III.  Supervisory Responsibilities

QA team leads manage the day-to-day activities of QA team members, including scheduling and managing ongoing projects. They also conduct employee training and evaluation and may provide support during the hiring and onboarding process. QA team leads need to assess current testing needs and schedules and determine staffing needs to effectively conduct the testing. They also oversee team members’ work to ensure that they adhere to specifications.

IV.  Qualifications

The requirements listed below are representative of the qualifications necessary to perform the job. 


A.  Education and Experience


Bachelor’s Degree in Computer Science, or similar area of study.  12+ years of previous experience required.

B.  Certificates, Licenses, Registrations or Other Requirements

ISTQB Test Manager


C. Other Knowledge, Skills or Abilities Required


Advanced knowledge or skills in one or more of the following is required:

  • Experience in Manage QA teams to deliver Enterprise level applications and products.
  • Agile/Scrum experience and knowledge
  • Knowledge & experience on Test Design and Development
  • Knowledge of Test Automation and its frameworks
  • Experience in testing Cloud/AWS Applications
  • Extensive experience in Test Planning and Documentation.
  • Knowledge of Java,Phyton,Cassandra,Snowflake,Jira, API


D. Other Knowledge, Skills or Abilities that Contribute to Success


May require advanced skills in one or more of the following:

  • Various databases, applications, and technologies including but not limited to: (add desired technologies, databases, and applications here…)


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