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Data Entry Specialist

Customer Support/Client Service Support
21007013 Requisition #

Data Entry Specialist/ Customer Set-up Coordinator I

Savage, MN

Excellent Benefits, a Highly Professional Team, and

a Rewarding Career await You.


Equal Opportunity Employer: Minority/Female/Disability/Veteran


Waste Management (WM), a Fortune 250 company, is the leading provider of comprehensive waste and environmental services in North America. We are strongly committed to a foundation of operating excellence, professionalism, and financial strength. WM serves nearly 25 million customers in residential, commercial, industrial and municipal markets throughout North America through a network of collection operations, transfer stations, landfills, recycling facilities and waste-based energy production projects.

I. Job Summary
Under direct supervision, ensures that customer set-ups and service adjustments are completed appropriately.

II. Essential Duties and Responsibilities
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other special projects and tasks may be assigned.

  • Enters and maintains customer accounts for accurate and complete information. Records and tracks errors.
  • Performs data entry of all new accounts into MS Excel, MAS, and Green Pages
  • Utilizes Mail Merge to create and send multiple letters at once
  • Utilize MS Excel to both input and extract information, and to aid in reporting
  • Acts as a liaison with others within and outside the company regarding administrative issues related to purchasing, personnel, facilities, and operations.
  • Assists in the preparation and control of records, statistics, and reports regarding operations, personnel changes, etc.
  • Prepares, coordinates service agreements, and reviews them for accuracy.
  • Work as a team with other Set-up Coordinators
  • Ability to work in a fast paced, corporate environment and work with a high attention to detail and accuracy.
  • Fosters compliance with standards and goals.

III. Supervisory Responsibilities
This job has no supervisory duties.

IV. Qualifications
The requirements listed below are representative of the qualifications necessary to perform the job.

A. Education and Experience

  • Education: High School Diploma or GED (accredited).
  • Experience: Zero to three years experience.

B. Certificates, Licenses, Registrations or Other Requirements

  • None required.

C. Other Knowledge, Skills or Abilities Required

  • Call center or customer service experience, billing and operational experience may be required.

V. Work Environment

Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

  • Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc.) most of the work day;
  • Required to exert physical effort in handling objects less than 30 pounds rarely;
  • Required to be exposed to physical occupational risks (such as cuts, burns, exposure to toxic chemicals, etc.) rarely;
  • Required to be exposed to physical environment which involves dirt, odors, noise, weather extremes or similar elements rarely;
  • Normal setting for this job is: office setting.

At Waste Management, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.

If this sounds like the opportunity that you have been looking for, please click "Apply.”




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